A: We accept multiple international payment methods:

• 💳 Credit/Debit Cards (Visa, Mastercard, American Express)
• 💰 PayPal - Safe and secure international payments
• 🏦 Stripe - Secure online payment processing
• 📱 Local Ethiopian methods (Chapa, Telebirr) for local customers

All payments are processed securely with bank-level encryption.

A: We provide complete delivery confirmation:

• ✅ 48-72 hours delivery guarantee - We promise timely delivery
• 📧 Email confirmation when the order is placed and delivered
• 📱 WhatsApp updates with real-time delivery status
• 📸 Photo confirmation sent upon successful delivery
  

Q: Can I include a personal note?

A: Absolutely! Personal messages make gifts extra special:

• 💌 Add your message during checkout in the "Order Notes" section
• 📝 Multiple languages supported (English, Amharic)
• ❤️ No character limit - express your love fully

A: Currently, we focus exclusively on Addis Ababa to ensure the highest quality service:

• 📍 Current coverage: All districts of Addis Ababa
• 🚀 Future expansion: We're planning to expand to other Ethiopian cities
• 📧 Stay updated: Email us to be notified when we expand to your area
• 🎯 Quality focus: We perfect our service in Addis first

A: We stand behind our 48-hour delivery promise:

• 📞 Immediate notification if any delays occur
• 🔄 Redelivery at no extra cost for fresh items
  

A: Yes! We offer premium Acacia wines :

• 🍷 Age verification required: Recipient must be 18+ with valid ID
• 📋 ID check: Ethiopian ID or passport required upon delivery
• 👤 Adult: Cannot be left unattended
• 🚫 No delivery without verification - Safety first

A: Complete transparency in pricing:

• 🎉 DELIVERY Fee- Delivery and service fees are included in price
• 💵 No hidden fees - Price you see is what you pay
• 🎁 Bundle savings - Save money on combination packages
• 💳 Secure payments - No extra processing fees